Terms & Conditions

Please read the below terms and conditions to make sure that they contain all that you want and nothing that you are not happy with. If you are not sure about anything, please call us.

  • 1. These terms apply to the purchase of services and goods from White Magic Studios (Supplier).
  • 2. These are the terms on which we sell all Services to you. By ordering any of the Services, you agree to be bound by these Terms and Conditions. You can only purchase the Services if you are eligible to enter into a contract and are at least 18 years old.
  • 3. Consumer: Individual not acting for business purposes.
  • 4. Contract: Legally-binding agreement for service supply.
  • 5. Delivery Location: Premises for service delivery.
  • 6. Durable Medium: Format for storing information.
  • 7. Goods: Items supplied with services.
  • 8. Order: Customer’s service request.
  • 9. Privacy Policy: Rules on handling personal data.
  • 10. Services: Advertised offerings on the Website.
  • 11. Website: White Magic Studio’s online platform.
  • 12. Description of services and goods on the Website is illustrative.
  • 13. Customer must ensure accuracy of provided information for custom requirements.
  • 14. Services subject to availability.
  • 15. Changes to services may occur to comply with laws or safety standards.
Customer Responsibilities:
  • 16. Customers are required to cooperate promptly with White Magic Studios in all matters related to the services. This includes providing necessary materials, feedback, and approvals within the specified timelines. Failure to adhere to these timelines may result in delays and additional charges.
  • 17. Failure to comply may lead to service suspension or termination without any refunds of amount paid.
  • 18. Postal submissions are at the author's risk.
Basis of Sale:
  • 19. Quotations valid for 14 days unless stated otherwise.
  • 20. Contract variation requires written agreement.
  • 21. Terms apply primarily to Consumer contracts.
Fees and Payment:
  • 22. The fees (Fees) for the Services, the price of any Goods, and any additional charges will be communicated to you via email or verbally over the phone before processing the Order.
Risk and Title:
  • 23. You do not own the Goods until we have received payment in full. If full payment is overdue or a step occurs towards your bankruptcy, we can choose, by notice to cancel any delivery and end any right to use the Goods still owned by you, in which case you must return them or allow us to collect them.
Withdrawal and Cancellation:
  • 24. You can withdraw the Order by telling us with in 7 days of order placement, if you simply wish to change your mind and without giving us a reason, and without incurring any liability.
  • 25. Exceptions to withdrawal rights apply.
  • 26. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
  • 27. If you cancel your Contract with us within the time limits specified above you will receive a full refund less any charges we have.
  • 28. Cancellation requested outside of the designated cancellation period will not be eligible for refunds.
Governing Law, Jurisdiction, and Complaints:
  • 29. Contract governed by English law.
Design Files:
  • 30. White Magic Studios retains ownership of all native design files, including PSD (Photoshop) and InDesign files. These files represent the proprietary and creative work of our designers and are considered the intellectual property of White Magic Studios or the respective designers. Final print-ready files in PDF format are provided to clients upon project completion. Access to native design files may be granted upon request for a separate fee, covering the transfer of ownership and provision of source files. Clients acknowledge that native design files are subject to an additional cost and can contact White Magic Studios for more information.
Image Submission and Formatting:
  • 31. Clients are responsible for ensuring that images provided for book content are print-ready. Our publishing packages do not include image editing; we solely crop images during formatting. While we strive to maintain image quality, clients should verify print readiness and acknowledge that any issues arising from image quality are their responsibility.

These Terms and Conditions are concise and should be thoroughly reviewed before engaging with White Magic Studios services.